Privacy Policy
Last Updated: May 28, 2025
Square One Startup Solutions (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you interact with our website, products, or services, including but not limited to use of our CRM platform, digital tools, virtual assistant services, and SMS-based communication.
By accessing or using our services, you agree to the terms outlined here.
Account: A user profile created to access parts of the Service.
Device: Any device (computer, phone, tablet) used to access our Services.
Personal Data: Information that identifies or can be linked to an individual.
Usage Data: Data collected automatically (e.g. IP address, browser type, time spent on pages).
Service: All platforms, websites, tools, and communications provided by us, including https://www.square1startup.com.
You / User: The individual or entity using our services.
Service Provider: Any third party processing data on our behalf, such as CRM platforms, payment processors, or SMS vendors.
Personal Data You Provide Directly
Full name
Email address
Phone number
Business name
Billing address and payment details
Communications or messages sent via forms, chat, or SMS
Any data submitted to forms or bookings
Automatically Collected (Usage Data)
IP address
Browser type and version
Device type
Operating system
Referring URLs
Click behavior, session length, and other analytics
We use SMS (text messaging) to communicate with users regarding:
Appointment reminders
Account-related updates
Service alerts and notifications
Product information
Promotions and marketing (only if consented)
Opt-in and opt-out confirmations
Two-way live chat and support via web widget
Opt-Out: Reply “STOP” to unsubscribe from SMS communications. We will confirm your opt-out and cease future texts.
HELP: Reply “HELP” for support or assistance.
Fees: Standard message and data rates may apply.
Data Sharing: We do not share opt-in consent, mobile numbers, or SMS data with third parties for marketing.
Compliance: Our messaging complies with CTIA and A2P 10DLC regulations. Mobile data is only shared with subprocessors if required to deliver the service (e.g., Twilio, CRM tools).
We use your personal and usage data to:
Deliver and maintain our services
Process payments and transactions
Respond to inquiries or support requests
Personalize and improve the user experience
Send marketing (if opted-in)
Provide SMS confirmations and reminders
Prevent fraud and ensure platform security
Comply with legal obligations
We process data based on:
Your explicit consent (e.g., opt-in for marketing or SMS)
Contractual necessity (e.g., delivering services you’ve paid for)
Legitimate business interests (e.g., improving service performance)
Legal compliance (e.g., tax and accounting laws)
We use cookies, pixels, and similar tech for:
Analytics (e.g., Google Analytics, Matomo)
Site performance monitoring
Session tracking
Remarketing and advertising
Preference storage
You can manage cookie preferences in your browser. Disabling cookies may limit some features.
We do not sell your data. We may share information with:
CRM providers (e.g., GoHighLevel)
Payment processors (e.g., Stripe, PayPal)
SMS and communication platforms (e.g., Twilio)
Analytics providers (e.g., Google Analytics)
Email marketing platforms
Legal entities, if required by law
Third parties during a merger or acquisition
All vendors are contractually bound to process data securely and only for permitted purposes.
We retain your data only as long as necessary to:
Deliver services
Comply with legal obligations
Settle disputes
Enforce our agreements
After that, data is securely deleted or anonymized.
We use:
SSL encryption
Secure servers and networks
Role-based access controls
Regular backups and security audits
No method is 100% secure, but we follow industry best practices.
You have the right to:
Access, update, or delete your data
Withdraw consent at any time
Opt out of marketing communications
Request data portability
File a complaint with a data protection authority (if applicable)
To exercise these rights, email us at 📧 info@square1startup.com.
Our systems currently do not respond to “Do Not Track” browser signals. However, you can manage cookies and opt-outs via third-party ad platforms.
Our services are not intended for users under 13. We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.
Your data may be stored and processed in the United States or other countries where we or our partners operate. By using our service, you consent to this transfer.
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing information.
We may update this policy from time to time. We’ll notify users of material changes via email or an on-site notice.
Last Updated: May 28, 2025
If you have questions or need help, contact us at:
📧 info@square1startup.com
🌐 https://www.square1startup.com
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